Yate nurse scoops award

October 30 2017

A YATE district nurse was among the winners at an annual staff celebration held by community health provider Sirona.

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A YATE district nurse was among the winners at an annual staff celebration held by community health provider Sirona.

Helen Gowen, the district nurse team leader in Yate, received the personal development award at a ceremony held at the Bristol and Bath Science Park.

Sirona provides community health and care services in South Gloucestershire and neighbouring areas, with staff from all sections of the not-for-profit social enterprise recognised at the ceremony.

Jenny Theed, its director of operations and nursing, thanked staff for “the enormous contribution you make to Sirona and for the difference you make to the lives of so many people”.

Others in the spotlight included the Thornbury Hospital team while the leadership award was won by Deana Taylor, operational manager for community children’s health services in South Gloucestershire.

The hospital was given special praise after being highlighted in a recent Care Quality Commission (CQC) inspection of Sirona’s services, which led to an overall rating of good.

In the key area of care, the CQC rated Sirona’s provision as outstanding, with staff at the hospital picked out for the way they ensured every patient was cared for with compassion and dignity.

Amanda Eddington, of the CQC in the South West, said: “We found staff going the extra mile with people consistently receiving care which exceeded their expectations. 

“Staff did their utmost to be caring and supportive and this allowed care to be effective, consistent and professional. Staff were proud of the organisation and the services the teams they worked in were providing.

“We also found end-of-life care outstanding. There was holistic and person-centred support completely embedded within the department with patients and family fully involved and informed about all aspects of treatment and care. 

“That important attention to detail and level of care, treatment and support provided by staff far exceeded expectations.”